General


The Webshop is a business to business online ordering platform that enables registered account holders to search, view and place orders for IDS’s extensive range of security products online. With different roles within your organization, you can view pricing, current orders and historic orders placed . You can save favorites and have multiple shopping carts: all easy ways to ensure you have the right tools at hand to quickly place an order for your IDS security products. You will need a log in as an active IDS trade customer account to use this tool, but our website is free for all to browse and can be found at https://www.idsprotect.com/en/ Would you like a demonstration of the Webshop? Please contact us and we can arrange more information for you.

Using the search function, you can search the products on Webshop by simply typing in a keyword. A keyword can be a product code, or part thereof, a part of description, or part thereof.
Just position your cursor on the search bar and type in your search keyword or keywords and hit the enter key. You can filter further by choosing the relevant category or by using the Advanced Search feature.

Please contact Digital Marketing Co-Ordinator via the Contact Us form or feel free to call us at +27-31-705 4445.



Account


IDS only services trade professionals in the security and affiliated industries. Please contact your closest branch and speak to the Branch Administrator if you would like to be validated as a trade account. Once this is completed on our ERP, you can apply for access to the Webshop. Branch Locations
Orders cannot be placed on Webshop without having an active IDS account and approved login access.

We are rolling out the Webshop offering in stages to our customers. Please send us a not on the contact us page and we will assist in setting your account up for Webshop access. If there is already a user at your company that has access to the Webshop and they are the User Manager for your company, then they will be able to grant you access under your company account.

If someone in your organization is a Webshop User Manager they will be able to log in and see your username under the My Account > All Users section.
If you are the manager or there are no other users on your account, please contact via the Contact Us form.

If someone in your organization is an eShop User Manager they will be able to log in and see your username under the My Account > All Users section.
If you are the manager or there are no other users on your account, please contact Customer Service via the Contact Us form, or feel free to call us on 1300 LOCKUP (562587).

Click on the Sign In drop down located on the top right corner of the website there is a Forgot Password option, or you can click here
You will need access to the email address that you used to register.
If this fails to resolve your issue, please contact Customer Service via the Contact Us or contact the Digital Marketing Co-Ordinator at our head office on 031-7054445.